Privacy Policy

From employers: account details (name, email, workspace name), authentication data, your public workspace profile, the criteria, model personas, AI fans and content you create, private contact details you choose to add (Telegram, WhatsApp), job posts, and payment records and credit balance.

From chatters: your profile — first and last name, headline, bio, roles, skills, languages, work history, education, availability, timezone, country and city, desired rate, profile photo and cover image — plus your date of birth, gender and nationality, proof photos and their captions, an optional Telegram handle, your applications and any resume you attach, your ChatterMock chat score if you take the test, and anything you post publicly.

From applicants: the information the employer's invite form requests (typically name and email), any files you upload, your chat messages during the mock chat, and derived metrics such as response latency and browser tab-switch counts during the timed session. After the test we may show you an invitation to create a ChatterMock profile; to decide whether to show it, we check whether the email you entered already has an account. We do not email you about it.

From everyone using the community features: connection requests, private messages and any files attached to them, feed posts, comments, likes, saved items, reviews and reports.

When you sign up: how you heard about ChatterMock, and which version of the Terms of Service and this Policy you accepted, and when.

Automatically: basic technical data such as IP address and request metadata, used to operate and secure the Service (including rate limiting and error logs), and — only with your consent — analytics and advertising measurement.

• to provide the Service: run mock chats, generate AI fan replies, and grade transcripts;
• to operate the job board — show profiles and roles, and deliver applications to employers;
• to deliver messages, connection requests and notifications between users;
• to display results, transcripts, and metrics to the relevant employer;
• to process payments and manage credit balances;
• to send transactional and optional notification email (see below);
• to secure the Service, prevent abuse, moderate reported content, and enforce limits;
• with your consent, to measure how the site is used and how people arrive at it.

We do not sell your personal data, and we do not use your private messages or your uploaded files to train AI models.

Public: your chatter or employer profile, your feed posts and comments, reviews you write, and job posts. These are visible to anyone, including search engines.

Only to employers: a chatter's rate, availability, timezone, experience, work history, education, age (worked out from your date of birth), gender, nationality and location are shown only to signed-in employers. Other chatters and visitors who are not signed in don't see them.

Only to your connections: a chatter's full name and profile photo are shown only to people you have accepted a connection with. Everyone else — employers you apply to, other members, visitors who are not signed in, and search engines — sees only your first name and last initial, and a default image instead of your photo. Applying to a job or having your score revealed does not change this. The one exception is ChatterMock's own Official account, which can see full names, photos and proof photos for moderation (see "Staff access"). Information you type into an employer's mock-chat form (such as your name) goes to that employer as you entered it.

Not public: your email address and your date of birth are never shown to other users. Your Telegram (and an employer's WhatsApp) is released only to someone you have an accepted connection with, and only while you leave contact sharing switched on. Your numeric chat score is not public — others see only whether you are verified — and an employer sees the number only if they spend a credit to reveal it. Revealing it also shows that employer your test breakdown: the per-criterion scores and the transcript of your test chat (never your contact details).

Private: messages and their attachments are visible to the two people in the conversation. Resumes attached to an application are visible to the employer you applied to. Proof photos are visible to the people your proof-photo setting allows (everyone, your connections, or connections you pick). These files are stored in a private bucket and served through short-lived links rather than public URLs.

Profile visits: when an employer opens a chatter's profile while signed in, that chatter is told — by a notification and a list on their own profile showing the employer's name and when they visited. Employers can switch this off in their profile settings to browse privately, which also hides their earlier visits. Employers are never told who viewed their profile, and chatters' visits to other profiles are never shown to other members.

A small number of ChatterMock staff can access accounts and content where it is necessary to run the Service — to investigate reported content, respond to a support request, detect fraud, scam or impersonation, or fix a technical fault. We limit this to what the situation requires, and we do not browse private messages out of curiosity.

ChatterMock's Official account (marked with an Official badge) sees chatters' full names, photos and proof photos whatever their settings, and can message any member without a connection — so you can always reach us, and we can reach you about your account or reported content.

Access to private messages is recorded. When a member of staff opens a conversation, we log who opened it, when, and whose accounts were involved. If you want to know whether your messages have been accessed, ask us and we will tell you.

Staff can view the Service as your account. For the same reasons, staff can open a read-only view of ChatterMock as it appears to you, including your messages and notifications. Nothing can be changed, sent or marked as read from that view, and every session is logged in the same way.

We keep a record of activity on the Service, such as posts, likes, comments, messages sent (not their content), applications, and which member profiles signed-in members open, and staff can review it for an individual account for the reasons above. Apart from the employer visits described under "What other people can see", other members never see which profiles you have viewed.

Strictly necessary cookies keep you signed in, keep the site secure, and remember a mock chat you started on an invite link so it can be resumed and the employer's retake rules applied. Your browser also stores small preferences, such as notices you have dismissed. These cannot be switched off, because the Service does not work without them, and we do not ask for consent to set them.

Analytics and advertising — Google Analytics and the Reddit advertising pixel — load only if you accept them. If you decline, or have not answered, they are never placed. You can change your answer at any time using Cookie settings in the footer of any page.

We send account email (sign-in codes, password resets, payment receipts, and a reminder if you haven't confirmed your email, finished setting up your profile, or completed a required profile update) which cannot be switched off, because it is how you get into and keep control of your account.

Notification email — new roles matching your profile, new messages, connection requests, updates on your applications, new applicants — is optional. Every one of those carries an unsubscribe link, and you can change any of them from your settings at any time.

We are the controller of the personal data you give us by using ChatterMock — your profile, applications, test attempts, posts, messages and account activity — and you can contact us directly about it.

Employers become independent controllers of what they receive from you: an application you send them (your profile and any resume), messages you exchange with them, and — if they spend a credit to reveal it — your chat score and test breakdown. From then on, the employer is responsible for how it uses its copy, under its own privacy practices.

We are a processor for data an employer collects through its own mock-chat invite link. The employer that created the invite decides why that data is collected, and we handle it on their behalf. If you took a test through an employer's link and want that data accessed or deleted, contact that employer; we will help them respond.

Messages between users are stored on our infrastructure and visible to the two people in the conversation. They are not reviewed by AI. Staff open a conversation only for a reason described under "Staff access", and every such access is logged.

Mock-chat transcripts and related context are sent to third-party AI model providers (via OpenRouter) to generate fan replies and to grade responses. Do not include information in a mock chat that you would not want processed by an AI provider.

Profile photos and proof photos you upload are also sent to an AI model provider (via OpenRouter) to check them against our rules — for example, that a profile photo shows one real person and that no photo contains nudity. Only the image is checked; the result is used to accept or reject the upload.

Private messages, resumes and message attachments are not sent to AI providers.

We share data only with providers that help us run the Service, including:

• hosting and database (Supabase) for storage and authentication;
• application hosting (Vercel);
• AI model routing (OpenRouter) for fan role-play and grading;
• email delivery (Resend);
• payment processing (Atlos) for credit purchases;
• bot protection (Cloudflare Turnstile) on public forms;
• analytics and advertising measurement (Google, Reddit) — only with your consent.

We retain account, profile and assessment data for as long as your account is active or as needed to provide the Service, then delete or anonymize it within a reasonable period, subject to legal and accounting requirements. Accounts that never confirm their email address are deleted automatically after 14 days, after one reminder. We keep the record of which terms you accepted for as long as your account exists, and longer where we need it to resolve a dispute or meet a legal obligation.

Deleting your account removes your profile, applications, messages, posts and uploaded files. A message you unsend is removed for both people and its attachments are deleted; a record that a message existed remains in the conversation. To stop deleted accounts being recreated straight away, we keep a one-way hash of the deleted account's email address for 90 days, during which it can't be used to sign up; the address itself is not kept.

We use measures such as tenant isolation (row-level security), column-level database permissions on sensitive fields, a private storage bucket with short-lived signed links for resumes and message attachments, access-controlled service credentials, encrypted transport, and rate limiting. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

The Service is for adults working in the adult-content industry and is not directed to anyone under 18. We do not knowingly collect data from people under 18; if you believe a minor has an account, contact us and we will remove it.

Depending on where you live, you may have rights to access, correct, delete, or export your personal data, to withdraw consent, or to object to certain processing. You can edit or delete most of your data yourself from your profile and settings; for anything else, contact us and we will respond within a reasonable period. Applicants who came through an employer's invite link should contact that employer (see "Scope and roles" above).

We may process data in countries other than your own. Where required, we rely on appropriate safeguards for such transfers.

We may update this Policy. We tell you about material changes the same way as changes to our Terms of Service (section 15), and the "Last updated" date reflects the latest version. For privacy questions or requests, contact privacy@chattermock.com. See also our Terms of Service.