Hillary Kusumo

I am a customer support and chat specialist with experience handling customer conversations, responding to inquiries, following communication guidelines, and maintaining accurate records. I am comfortable working with high-volume chat environments while keeping responses clear, professional, and relevant to the conversation. I have experience in customer service, quality assurance, content review, and AI data operations. I am detail-oriented, reliable, and comfortable working independently in remote teams. I communicate professionally in English and follow instructions closely.